Questions, answered.
Can’t find what you need here? Mail us at support@keenyx.com — we offer 24/7 support.
AI agents
Vertical AI agents: agents designed around the workflows of your industry, grounded in your policies and integrated with your systems. We design, deploy and operate them with your team.
Three steps. We assess your operations to find the highest-return workflows, engineer agents around your processes, data and tools, then operate them: monitoring performance and scaling coverage as your needs grow. It starts with a free 30-minute strategy call.
Custom. Every engagement is scoped with you after the free strategy call.
Not for sensitive actions. Those require human approval, and every action an agent takes is recorded in a complete audit trail.
No. Your data never trains models.
Web, WhatsApp and voice for customer engagement, and integrations with your CRM, calendars, payment platforms and internal tools.
Yes. The Keenyx Chatbot is a ready-made product: upload your docs, add one script tag, and it answers customer questions with cited sources. Plans start at $15/mo.
Keenyx Chatbot
Every reply is generated only from the knowledge base you upload: PDFs, docs, or a website crawl. If the answer isn't in there, the bot says so instead of guessing, and cites the source it used.
Keenyx runs on Google's Gemini by default. If your team needs a specific model instead, whether that's OpenAI, Anthropic, or another provider, we can build that in for you. Mail us at support@keenyx.com and we'll set it up.
The embeddable widget is designed to sit on any website today. Custom branding and domain options are part of the paid plans we're finishing up.
No. Your knowledge base and conversations are used only to answer your own visitors, never to train or fine-tune a model.
Yes, any time, yourself, no support ticket needed. One action in your dashboard's Billing page permanently deletes your workspace, bot, knowledge base, and every conversation.
Every test message in your dashboard shows exactly which knowledge base passages were retrieved and how confident the match was, so you can see why an answer went wrong instead of guessing. If retrieval is picking up the wrong content, Bot settings has a reranking option that re-scores results against the question's exact wording, which often fixes it.
Most teams are live in under ten minutes: paste in docs or a URL, copy one script tag onto your site, and the widget is answering questions.
Every account gets 24/7 support. Mail us at support@keenyx.com any time and we'll get back to you.
Mail us at support@keenyx.com. We're available 24/7, so reach out whenever something comes up.
