Keenyx is a support chatbot built on retrieval. It answers only from what you’ve given it and cites the source, so every reply is clear, precise, and grounded in fact.
No card required. Or join the waitlist for launch updates.
Refund-Policy.pdf · p.2
“After 30 days we switch to store credit instead of a refund, valid for 12 months...”
Most support bots answer confidently and wrongly.
Keenyx is built for one thing:
clear, grounded answers you can trust.
Without grounding
With Keenyx
Free
One bot, one workspace, no card required. This tier is reserved for our first users and won’t stay open forever.
One bot, connected to your own knowledge base.
Per website, resetting at the start of each month.
A daily cap on top of the monthly one, per website.
Keeps each conversation focused and on-topic.
Answers stay concise and easy to read, not walls of text.
Per visitor and per IP, so one user can't crowd out everyone else.
Your API key stays on our servers, never exposed to your website, and we can pause the service instantly if we ever need to. Need more room? Paid plans with higher limits are coming soon.
Every answer is generated as a whole and retried automatically if it fails. Never streamed word-by-word while hoping the connection holds.
Upload PDFs and Word docs, paste text, or point it at a URL. Keenyx crawls linked pages automatically.
Paste one line before the closing body tag. No rebuild, no backend changes, live in minutes.
Every question your bot answers is logged and searchable in your dashboard, most recent first.
Replies are generated only from what you've uploaded, with the source attached to every answer.
Every reply runs through the same four-stage pipeline before it reaches your visitor.
The question is converted into a high-dimensional embedding, a numeric fingerprint of what it actually means, not just the words used.
That vector is compared against every chunk in your knowledge base. The passages ranked most relevant are pulled, not just the ones with matching keywords.
Only the retrieved passages are passed into the model's context window. It can't reach outside that context, so nothing invented and nothing assumed.
The reply comes back complete, with the exact source it was grounded in attached, traceable, not just plausible.
Answer product questions straight from your help center and changelog.
Handle shipping, returns, and policy questions without a human in the loop.
Turn your SOPs and client documentation into instant, accurate answers.
Point it at your internal wiki so your own team gets faster answers too.
Keenyx doesn’t require a rebuild. Drop one script tag onto any site, and the widget just works. Deeper integrations, like Slack, Zapier, and your CRM, are part of the automation work in what’s next.
Row-level security keeps your workspace, bots, and conversations invisible to any other account.
Your Gemini key lives on our servers only. It's never sent to the browser or exposed in your embed code.
Every connection, dashboard and widget alike, runs over HTTPS by default.
Per-visitor and per-IP limits keep the service fair and resistant to abuse, out of the box.
Chat is the starting point, not the destination. Here’s what we’re building toward.
Bots that take action, not just answer: resolving tickets and updating records on their own.
The same grounded answers, now on the phone, for callers who'd rather talk than type.
Connect Keenyx to your existing tools so a grounded answer can trigger the next step automatically.
Every reply is generated only from the knowledge base you upload: PDFs, docs, or a website crawl. If the answer isn't in there, the bot says so instead of guessing, and cites the source it used.
Right now it's a free plan, not a time-limited trial. It's free while we're in early access, within the usage limits listed above. When paid plans launch, your free plan keeps working as it is.
Conversations already in progress can always finish. New conversations pause until the daily or monthly window resets, so one busy day never breaks the bot for the rest of the month.
There's no billing yet since the free plan never asks for a card. When paid plans go live, you'll be able to upgrade, downgrade, or cancel any time from your dashboard.
The embeddable widget is designed to sit on any website today. Custom branding and domain options are part of the paid plans we're finishing up.
No. Your knowledge base and conversations are used only to answer your own visitors, never to train or fine-tune a model.
Every account gets email support. Reply times are fast while we're small, and priority support is part of the paid plans we're finishing up.
Most teams are live in under ten minutes: paste in docs or a URL, copy one script tag onto your site, and the widget is answering questions.
This early, feedback changes the roadmap directly. If something’s missing, or you’d never use this without X, say so.
Join now, or get on the list for launch updates. Either way, you’ll hear from us the moment it matters.